Call Center Customer Service Representative Job at Express Employment Professionals - Rockville, Rockville, MD

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  • Express Employment Professionals - Rockville
  • Rockville, MD

Job Description

We have a great opportunity for an Senior Call Center Representative with a Pension and Benefits Fund.

This is a contract-to-permanent position for the right individual.

This position is 100% in-office during the contract period.

MUST HAVE high-volume call center experience.

Responsibilities :

  • Handle a high volume of calls from people looking to manage their pension information
  • Process 60+ transactions per day
  • Review and prepare correspondence for electronic files that pertain to collection processes

Qualifications:

  • 1+ year of high volume Call Center experience
  • Experience in Customer Service
  • Accuracy and attention to detail
  • Communication and customer service skills
  • Bachelor’s degree or associates degree
  • Bilingual - Spanish preferred
  • Ability to pass skills test
  • Background check and drug test required

Pay:

  • $33 per hour
  • 35 hour work week

Please contact us with a resume if you are interested:

jobs.rockvilleMD@expresspros.com

Job Tags

Hourly pay, Permanent employment, Contract work, Work at office,

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